I've just opened the box containing the Hub 3 and found that the ethernet cable is missing. I have an ethernet cable currently attached to my old modem and router and so my question is this. Can I use that ethernet cable with Hub 3 and my router? As there should have been an ethernet cable in the box (according to the installation book that came with the Hub), I'm unsure as to whether my current cable will be suitable/compatible or if this missing ethernet cable is an upgraded version.
Trying to get through to a human on the 'phone via 150 for an answer is damned frustrating!
An update on this missing cable. After giving up on trying to speak to a human (via 150), today a Virgin Media van conveniently pulled up outside a neighbour's house. I went out to him to ask if he had 'a more direct' phone number that I could use. I explained my situation including whether my old cable (with a Cat 5 rating) was suitable or did I need a Cat 5e as mentioned earlier in this thread. His response basically was that all ethernet cables were the same. He went to his van and gave me a new cat 5 cable which I have now put into place. So, thank you to him.
Thank you all for your replies (if the Cat 5/Cat 5e comment from the Virgin Media man was incorrect or not totally accurate, please don't shoot me down).
If it's Cat5e cable (1 Gig capable), it'll be written on the plastic sleeve. All Ethernet cables should have a type printed on the sleeve. Anyway, VM wouldn't provide mere Cat 5; they're not that dumb.
Sephiroth wrote: If it's Cat5e cable (1 Gig capable), it'll be written on the plastic sleeve. All Ethernet cables should have a type printed on the sleeve. Anyway, VM wouldn't provide mere Cat 5; they're not that dumb.
Cat 5 is the slowpoke of the bunch. It can handle 10/100 Mbps speeds (Fast Ethernet) at up to 100 MHz bandwidth. That's a lot of numbers, but what it means is "slow and obsolete". New installations don't even use it, and it's on its way out, sadly...that's sadly for the cable, not for you.
if you are on any >100Mbs package, and have a good quality PC with Gb ethernet, then a cat 5 cable will limit your hub -> PC speed. you need 5e or better. A step above Cat 5, it can handle 1000 Mbps speeds (gigabit Ethernet) at 100 MHz.
good news is you can get 5e for about £1 per metre from amazon.
if all you have is last gen consoles, Xbox360, PS3, then it won't matter as they don't do Gb speeds anyway, nor do they need to