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Aivarshub3
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Hub 3 frequently loses internet connection

Hello, my hub 3.0 is losing internet connection frequently. its like on and off all the time.
Im not the only one having the same truble.
Friends family as well.
And others - google it - (virgin hub 3.0 router frequently loses connection)

Any help? perhaps dawn grade to previous routher that works, or let use my own

ps: i sense that whole hub3 series manufacturing gone wrong at blueprint
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Re: Hub 3 frequently loses internet connection

Hi Aivarshub3,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your Hub 3.0.

 

I've run diagnostics on your equipment and I can see an issue with your Upstream Power levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look for you.

 

Speak soon Smiley Very Happy

 

Josh


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