Menu
Reply
  • 2
  • 0
  • 0
Bob1956
Joining in
1,143 Views
Message 1 of 4
Flag for a moderator

Hub 3.0 keeps dropping out

As question says. Just got hub, set it up. But keeps dropping out of connectivity. Help please.
0 Kudos
Reply

Helpful Answers
  • 1.25K
  • 64
  • 221
Adduxi
Knows their stuff
2,263 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Hub 3.0 keeps dropping out

Presume you have phoned the activation line etc.?

Also the initial install may have to download the latest firmware to the Hub, so that will take a while and will force a couple of reboots.

Also check the power levels, firmware version and state of Downstream and Upstream connections.  They are all accessible from within the Menus on the Hub's web pages.


All Replies
  • 1.25K
  • 64
  • 221
Adduxi
Knows their stuff
2,264 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Hub 3.0 keeps dropping out

Presume you have phoned the activation line etc.?

Also the initial install may have to download the latest firmware to the Hub, so that will take a while and will force a couple of reboots.

Also check the power levels, firmware version and state of Downstream and Upstream connections.  They are all accessible from within the Menus on the Hub's web pages.

  • 6
  • 0
  • 0
deeayyelljay
Tuning in
716 Views
Message 3 of 4
Flag for a moderator

Re: Hub 3.0 keeps dropping out

I have the same problem, its been over 24 hours. How long does the router take to update the firmware and how will i know its done? My phone line is due to change over so its been disabled therefore i cannot phone anyone?/

0 Kudos
Reply
  • 2
  • 0
  • 0
Bob1956
Joining in
704 Views
Message 4 of 4
Flag for a moderator

Re: Hub 3.0 keeps dropping out

Had engineers out. Had a faulty router. Changed. OK now
0 Kudos
Reply