Menu
Reply
  • 2
  • 0
  • 0
John2781
Joining in
117 Views
Message 1 of 8
Flag for a moderator

High pitch buzzing noise from my internet hub

Does anyone know why my internet hub is making a high pitch buzzing noise? I unplugged it overnight and when plugged it back in it's still doing it!
0 Kudos
Reply
  • 2.62K
  • 209
  • 799
Dave_cq
Trouble shooter
108 Views
Message 2 of 8
Flag for a moderator

Re: High pitch buzzing noise from my internet hub

Hi John,

There have been quite a few postings about such noises but it is more often the power supply plug to the hub rather than the hub itself that is the culprit.  Can you double check which is the noise source and post again.  Hopefully a member of the Forum Team will then be along soon to organise a replacement of the offending item.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
  • 3.99K
  • 202
  • 895
cybmole
Community elder
107 Views
Message 3 of 8
Flag for a moderator

Re: High pitch buzzing noise from my internet hub

that happened with my old SH1 - more of a sizzling/ whistling noise in my case.

if it's coming from inside the hub & not from the PSU then you should get it replaced before it dies on you. Noise usually means capacitors are failing

 if it is coming from the PSU brick then they can simply post you a new one

  • 2
  • 0
  • 0
John2781
Joining in
87 Views
Message 4 of 8
Flag for a moderator

Re: High pitch buzzing noise from my internet hub

Your correct, I think it's coming from the power unit
0 Kudos
Reply
  • 3.99K
  • 202
  • 895
cybmole
Community elder
81 Views
Message 5 of 8
Flag for a moderator

Re: High pitch buzzing noise from my internet hub

move the PSU as far away from the Hub as you can then listen carefully to confirm.

a rolled up tube of paper / cardboard held to one ear and against the suspected source is good for checking sound sources.

 if it is the PSU you should be able to phone in for a replacement - no engineer needed.

each version of the hub has a different PSU & connector, I think, so be specific.


John2781 wrote:
Your correct, I think it's coming from the power unit

 

0 Kudos
Reply
  • 32
  • 1
  • 1
Mirr
On our wavelength
71 Views
Message 6 of 8
Flag for a moderator

Re: High pitch buzzing noise from my internet hub

Cmon, it does not matter what is making the noise.

None of the devices (routers, power adapters) should make a buzzing noise...

The device should be replaced.

You are a Customer, its not your job to risk and use the equipment that is making strange noise...

EOT.
0 Kudos
Reply
  • 3.99K
  • 202
  • 895
cybmole
Community elder
59 Views
Message 7 of 8
Flag for a moderator

Re: High pitch buzzing noise from my internet hub

a hub and a plug in the wall brick transformer are two separate devices, for trouble shooting. replacing one will not fix a buzzing noise in the other 

would you ditch your ipad just because your wall charger seemed iffy ?

 our bills are high enough already without Vm sedning engineers for un-needed swap outs.

send the guy a new power brick & see if that fixes it, before throwing more money at the problem

0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
41 Views
Message 8 of 8
Flag for a moderator

Re: High pitch buzzing noise from my internet hub

Hi John2781,

 

Thanks for posting and a warm welcome to the community.

 

Sorry to read that the Super Hub's PSU is making a high pitched noise. I can imagine how annoying this must be.

 

For this I can arrange to send you a replacement and have sent you a PM (purple envelope icon, right corner) requesting some details. Once you have replied I can order this for you.

 

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply