Re: Help blue light on box and screen stuck on starting uo
the black box is either a Tivo if it has curved edges, or an older V box if its rectangular
the tivo has an on-off switch at the back at the left. its always worth tying turn off. , go make a cup of te, turn on again., that fixes many bugs.
I dunno where the switch is on the V box butt you can pull out the relevant plug at the wall instead to force off - on
start with that, then phone in as the next step if still broke.
if you ring you get a computer voice saying "we will run some tests. leave it for 10 minutes then call back if it did not work". So it's a simple enough procedure. that hard bit is working your way through the confusing automated phone menus - you ring 150 on your virgin landline and then you want TV then faults...