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Arkle199
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Help blue light on box and screen stuck on starting uo

Blue light on box and screen stuck on starting up
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cybmole
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Re: Help blue light on box and screen stuck on starting uo

do you plan on telling us which box you are talking about - or are we supposed to guess ?

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Arkle199
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Re: Help blue light on box and screen stuck on starting uo

Sorry no of course i dont expect you to guess. Not the white hub the black flat box sorry my son is out or i would ask his help. Would it be easier for me to ring someone for help?
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cybmole
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Re: Help blue light on box and screen stuck on starting uo

.

 the black box is either a Tivo if it has curved edges, or an older V box if its rectangular

 the tivo has an on-off switch at the back at the left. its always worth tying turn off. , go make a cup of te, turn on again., that fixes many bugs.

 I dunno where the switch is on the V box butt you can pull out the relevant plug at the wall instead to force off - on 

 start with that, then phone in as the next step if still broke.

if you ring you get a computer voice saying "we will run some tests. leave it for 10 minutes then call back if it did not work". So it's a simple enough procedure. that hard bit is working your way through the confusing automated phone menus - you ring 150 on your virgin landline and then you want TV then faults...

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