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Registered: a week ago
Message 1 of 5 (64 Views)

Help bad first day

Got virgin installed today. 7 hours later lights still flashing green. Held on for 19 mins for help and got fed up. Help me pkease befire i pull the equipment out of the wall. Why dud i join virgin????????????
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On our wavelength
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Registered: ‎31-03-2017
Message 2 of 5 (56 Views)

Re: Help bad first day

Hi what colour are the lights is this Broadband
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On our wavelength
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Registered: ‎31-03-2017
Message 3 of 5 (55 Views)

Re: Help bad first day

Sorry my bad green is there a white solid light
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Super solver
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Registered: ‎30-01-2015
Message 4 of 5 (46 Views)

Re: Help bad first day

Sounds like it's not been activated as there's no connection to the network.

Forum staff take about a week to reply so you're stuck with phoning them I'm afraid.

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Forum Team
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Message 5 of 5 (22 Views)

Re: Help bad first day

Hey Jaybird121,

Thanks for joining us on the Forum Smiley Very Happy

Really sorry for the problems you had with activating your equipment. I've just taken a look and I can see that you're up and running now.

Please let me know if you need help with anything else.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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