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Alicefoxen
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Green light flashing on Hub 3.0

Hi,

We have a Hub 3.0 that is currently not connecting to the internet. The wifi light is green and base LED light is flashing green. It says I am connected but there is no wifi service. I've turned the box on and off and it still does the same thing. Can we book for someone to come and fix this please
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Forum Team (Retired) Adam_L
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Re: Green light flashing on Hub 3.0

Hi Alicefoxen, 

Thanks for letting us know that your Hub 3.0 has flashing lights and no internet, I apologise for any inconvenience caused.

I've tried to test things from here but I was unable to locate any of your details via your forum account. In order to proceed with diagnostics I will require some information form you.

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics, please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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