Laurafishwick82 wrote: The router is flashing green internet and cannot connect to the internet. Have tried rebooting - any suggestions.
I had this exact issue activating mine the other day and i might be able to save you waiting for the forum guys to get back to you.
I called 0333 000 3331 and a very friendly (scottish i think) chap pushed the activation through for me there and then, looking at my call logs the call only took 4 and a half minutes and most of that will have been going through the IVR.
Worth a shot if you want to get it up and running ASAP.