Hi there I am having problems connecting to the internet. The green arrow light is constantly flashing on my router. This is becoming a regular problem where this happens for short spurts. However, it went off yesterday evening. It worked for a few hours this morning and then it went off early this afternoon and it is still off now. Can anyone please help. Virginmedia used to be so reliable. What's going on?
Had the same problem since this afternoon. Wondering why it happened because as far as i am concerned I didn't do anything to it. Tried to check for connection problem on my account and it says that my router is not switched on but obviously it is.
The problem was resolved. However, it went down again yesterday. I spoke to someone on the phone and they did something to get it back up and running. But it has just gone down again. I have no internet however, the arrow light is still blue whereas before it was green. I have never had so many problems with VM. It is driving myself and my family insane. I've already had to buy additional mobile data on my mobile phone.