Getting Virgin installed in 1st floor flat - don't know who owns the flat below?
Hopefully I'm not posting a repeat here. I've just moved into a 1st floor flat and have ordered the Full House Movies Bundle from Virgin. As the required cabling is not installed at this address, Virgin need the permission of my landlord and the owner of the flat below mine before the installation can proceed. My landlord seems fine with the installation, but they have no idea who owns the flat beneath me. Judging by the mountain of post outside the door of the flat, I'm guessing nobody has lived at the address for a while.
So I suppose my question is simply, what are my options here? If I can't contact the owner of the flat below to obtain their permission for the installation, am I out of luck?