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plumbygirl
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Failing to login into Hitron Business Router admin login

Hi All,

 

I had my superhub 3 modem switched to a Hitron one as I moved over to the business platform.

I managed to get into the router setup page (192.168.0.1) and noticed that the time was incorrect (had it down as GMT+1) so I changed that and it said it would have to do a restart which I allowed it to do.

However, once it restarted I can no longer get into the setup page. It just hangs. I did a hard reset returning everything to its defaults (held the reset pin at back of router for 20 seconds) and tried again, no joy!

Strange thing is that I can get on the internet, I can still receive and send emails, but just cant login to the router setup. I tried both wired and wireless connection with the same result.

Am I missing something here or is there a problem?

Many thanks

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Dave_cq
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Re: Failing to login into Hitron Business Router admin login

Perhaps try 192.168.100.1 instead ... no real logic to this unless you are in modem mode but worth a try anyway.

 

 

********** SuperHub 2ac - Asus rt-ac68u Router - 70Mbit Service ***********

Electron
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plumbygirl
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Re: Failing to login into Hitron Business Router admin login

Thanks Dave_cq, I did try that too but again it just came back with page cannot be displayed!!! Most bizarre!

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Forum Team
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Re: Failing to login into Hitron Business Router admin login

Hi plumbygirl,

I'm not au fait with Hitrol modems myself but a factory reset would have been my first suggestion too. Shame it didn't work though Smiley Sad

It might be a good idea to look for support with this on our business pages. Hopefully they'll be able to provide advise or perhaps replace your modem if it's deemed faulty.

I wish you all the best Smiley Happy


Jen
Forum Team



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camnas
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Re: Failing to login into Hitron Business Router admin login

Did you sort out your problem ?

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plumbygirl
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Re: Failing to login into Hitron Business Router admin login

Seems to be stable, but sometimes it still diverts to not logging in. I think the router is dodgy. Will keep an eye out and see if I cant get it replaced.

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camnas
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Re: Failing to login into Hitron Business Router admin login

When it won't let you login what do you do ?   Factory Reset ?

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