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Doddsy2
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Engineer booking

I want to know how to find out if an engineer has been booked for me.I have been on line to my virgin media and on to the help page.It tells me to go into appointments at the top right side of the page but it is not there.Can you help me please

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IamKhan
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Re: Engineer booking

Make sure they do actually book you an engineer because I had an engineer booked for today - waited 5 days - and guess what? He never came because he was never booked as promised to me by VM technical support in India.

"My name is... KHAN" -- Star Trek Into Darkness
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Re: Engineer booking

Hi Doddsy2,

 

Welcome to the Community!

 

I've checked the account and I can see the technician was booked and has fixed the fault. Is everything working OK now?

 

Speak soonSmiley Very Happy

 

Josh


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