Menu
Reply
  • 1
  • 0
  • 0
BSalmon
Joining in
41 Views
Message 1 of 2
Flag for a moderator

Disconnecting every 10 seconds

my laptop (not phone) is disconnecting from the wifi every 10 seconds - not an exaggeration! Every time I try to load a webpage on my laptop it says "your connection has been interrupted" and then once I click on connect it reconnects straight away - so don't understand why it won't just stay connected.
Very frustrating, any ideas?
0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
16 Views
Message 2 of 2
Flag for a moderator

Re: Disconnecting every 10 seconds

Hi BSalmon,

Welcome to the community and thanks for posting.

Sorry to read your laptop is disconnecting from the network. I can imagine how annoying this must be.

Is the phone and laptop connected to the 2.4 GHz or are both on different networks?

Have you tried to change the wireless channel to try and improve the connection?

Let us know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply