Over the last two days my connection has started dropping every few minutes. This isn't noticeable in normal web browsing but when streaming and gaming (NowTV in particular) it kills the streams.
It looks like my Superhub has received a firmware update two days ago. It is also showing a lot of errors on one of the downstream channels (7.5 million in just a few hours) and the log shows some T3 timeouts.
I've pasted various info from the router below.
Any help would be appreciated.
Standard Specification Compliant
EuroDOCSIS 3.0 Compliant
It also looks like there are a lot of errors on Downstream Ch4 - 7.5million in a few hours since I reset the hub:
Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
It may be worth login into my virgin media and checking your service status, see if it lists any current faults, I admit its not always accurate but if it does pull up anything at least you know they are aware of it
Welcome to the forum. I'm really sorry to hear of the problems you have been experiencing recently with your connection dropping. Apologies it took us a while to respond to you here but it's great to see that the community have been helping you out
I can see that you've had an engineer visit booked in so fingers crossed this will be resolved for you. If there are still any problems after the engineer visit just post back here and we'll look into it with you.