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andywoods88
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Connection issues

Hi im a tenent in a shared house with 4 other people and am having constant connection problems reaeting my router at least 3 times a day please help 

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Re: Connection issues

Hi there anywoods88,

 

Welcome to the community and thanks for posting.

 

I'm sorry to read you are having an issue with the broadband connection.

 

Looking at the account, I can see you are using one of our legacy modem's which will need to be upgraded.

 

I can arrange for this to be completed for you, if you can send me a Private Message confirming the name and address of the account, that would be great.

 

Hope to hear from you soon

Sam


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