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Stevieblueyez
Tuning in
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Cannot sign into Router. "This page is loading, please wait for a moment" screen for hours

Anyone experience problem with SH3 not starting the GUI after login? 

Got new Router yesterday, did the setup. All OK. 

Logged in and changed the settings password to my own password. 

Now any time I try to login after I put in password I get the waiting screen and the words "This page is loading, please wait for a moment."

Rebooted router - no difference

Left it to see what happens - hours later still not logged in. 

Tried via ethernet instead of Wifi - Same result. 

UI also seems incredibly sluggish compared to SH2. 

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Forum Team
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Re: Cannot sign into Router. "This page is loading, please wait for a moment" screen for hours

Hey Stevieblueeyez,

 

Thanks for joining the community Smiley Very Happy

 

Sorry to hear about the problems you're having with the Hub GUI, this sounds frustrating.

 

Is this still happening? If so, have you tried to do a factory reset (pin into reset hole for 30 seconds)?

 

If this is stil on-going we might need to look into replacing the Hub as you should be able to have access to the GUI.

 

Catch up with you soon,

Take care.

Heather_J

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