Sorry that you're experiencing problems. When you are trying to access the configuration pages are you doing so using a direct wired connection?
If you are and you're still encountering issues logging into your Superhub please perform a pinhole reset on it and try again. If you've done all of this and the error continues, please post again so that we can investigate further.
Help & Support Forum Team
If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.
If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
If you have a proxy set in the browser or use a VPN and maybe TOR they can stop you getting to: http://192.168.100.1
------Die-hard direct connection modem user---Because newer is not always better Super hubs 1, 2 & 3 could have been built better the years go by and we can't see the mistakes that were made to make things right. Use modem mode If I could offer you only one tip for the future, modem mode would be it. CMTS, BQM, Outgoing ports test