I moved to a newly built house and there are Virgin cables coming out the front of my house. I wish to have these cables covered. I am not a client of virgin media. Thanks
If your not connected to VM's network, those cables were installed by the builder and are their responsibility.
Thank you for your responses. These cables have been installed by virgin media. I was at home when they installed the cable and I talked to the agent who explained that they are installing a fibre. There are separate cables for BT.
Odd they only usually fit cables when they do an install, Ill flag for staff.
Welcome to the Community Forum. I'm sorry that there has been cable installation on your property when you haven't consented to the installation.
I would like to look into this for you, but will need to take more details first. I'll send you a private message asking for more information. Just check the envelope icon at the top of this page.
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help