you can wait here for VM to pick the thread up - that can take up to a week - try chat or ring - replacements are free - not sure if they would charge postage
Welcome to the community, it's great to see new members!
Sorry to hear about the puppy / cable situation, these things happen, I'll be able to arrange for a replacement.
Please check your inbox (purple envelope, top right) as I've sent you a message to confirm your delivery address.
Catch you very soon,
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