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ERK164
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Broadband out in Dundee

The fix date and time for this keep going back, what is the fault and how long before its really going to be fixed and Can I claim compensation
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Forum Team (Retired) Adam_L
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Re: Broadband out in Dundee

Hi ERK164, 

 

Thanks for letting us know that your broadband has been out. I apologise for any troubles incurred.

I have tested things from here and everything looks great! No errors or time outs inside the Hubs logs and all of the power levels are within the preferred ranges.

Are you still having these issues? If so, how are you connected wired or wireless?

Also, what lights are on the Hub?

Take care, 

Thanks, 

Adam.


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