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Message 1 of 2
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Broadband issues

Although the virgin media site, when I eventually got in, said no issues for my area for broadband.  When I went onto computer and tried to access issues for the lack of on demand showing on the TIVO I got a 'oops somethings broken' twice.  Eventually accessed account but it would not let me leave a mobile number or email address for updates.  Again when I tried to submit I got an oops somethings broken!! can anyone help?

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Re: Broadband issues

Hello vivrose1,

Thanks for posting Smiley Happy

Sorry to hear about the recent troubles you've had, it sounds frustrating. I've just checked your connection and your Hub is currently online and connected so I'm hoping you're back up and running now. How has your connection been over the weekend? Let us know if you're still struggling and we will gladly investigate further.

Thanks for your patience,

Take care.


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