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DavidLawrence81
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Broadband issues

Hi my router has its little bottom white ok light on but i have no wifi. Ive reset, checked power, done the online tests.... why can't my son get online! Its a saturday night help!
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Re: Broadband issues

Hi there DavidLawrence81,

 

Thanks for posting and welcome to the community.

 

Sorry to read there is no internet access through your wireless connection. I can imagine how frustrating this must be.

 

Looking at your account I can see that you called through to us to get this resolved and the broadband is now showing as online with devices connected.

 

Is the internet now working ok for you or are you still experiencing issues?

 

Speak soon

Sam


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