Really not happy with our service from Virgin Media broadband. Our broadband connection has broken down completely today 'due to an intermittent fault in your area' (B90) - yes we know - I logged it as a fault last January (2016) with you and it's still not been sorted. As you will see from my email trail. Each time I chase I am fobbed off for another few months. I work from home and not being able to get connection has cost me half a day's pay and I've had to go out and purchase a quick fix alternative. Needless to say it's time to say goodbye to VM and hello to a decent provider.
Please can I have a contact and email for raising this as an issue and charging back the extra cost I've had to pay out today, and loss of earnings?
While I sympathise with your lack of broadband, the VM service is a home use system. If you want business quality service you must have a VM business broadband connection. VM do not provide email addresses for anything, you must phone in.
There are 10 types of people: those who understand binary and those who don't