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DaZeeARK
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Broadband dropping in Area 12.

This has been happening throughout these couple of days. One minute the connection is fine afterwards I will get 400ms in games then the connection of the broadband will drop for 1-2 hours.

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Forum Team
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Re: Broadband dropping in Area 12.

Hi DaZeeARK,

I am sorry for the disconnections you've been experiencing. My tests do show some minor network errors. These are auto-correcting and shouldn't therefore disrupt your broadband service. 

Your Hub is reporting a high number of timeouts and I'd like to arrange for an engineer visit to get the cause investigated. If he is unable to find any fault then I'll look more closely at those network errors. Please reply to my PM (purple envelope icon, top right of page) and I'll schedule an appointment for you.

Smiley Happy


Jen
Forum Team



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