Menu
Reply
Joining in
  • 1
  • 0
  • 0
Registered: 2 weeks ago
Message 1 of 3 (48 Views)

Broadband down liverpool

Does anyone have any issues around liverpool area. My bb been down since friday, called automated line said they where aware and fixing.called and spoke to someone today who said itvan intermitted problem i told the it was completly off as of friday afternoon(virgin on demand tv aswell) she informed me it was intermitted(not getting into argumwnt with her it is completly off). She then told me it woul be down till wednesday 8th. Totally not good enough...anyone having
issues.
Reply
0 Kudos
Forum Team
  • 6.86K
  • 165
  • 401
Registered: ‎29-05-2013
Message 2 of 3 (20 Views)

Re: Broadband down liverpool

Hi Davetherave1970, 

 

Welcome to the forums, I am sorry to see there has been a fault in the area. 

 

I have taken a look and the fault has been resolved however I can see there is still a little bit of noise on the line so I have popped the details to networks to investigate further. 

 

I will let you know as soon as I know more.

 

All the best

 

Emma


New around here? To find out more about the Community check out our Getting Started guide


Reply
0 Kudos
Forum Team
  • 6.86K
  • 165
  • 401
Registered: ‎29-05-2013
Message 3 of 3 (16 Views)

Re: Broadband down liverpool

Hi Davetherave1970, 

 

Just a quick update a fault has been raised ref F005515562 for SNR and FECS (Noise on the line). 

 

The current review date is 21 AUG 2017. 

 

I will keep an eye on this for you and let you know as soon as i know more. 

 

All the best

 

Emma


New around here? To find out more about the Community check out our Getting Started guide


Reply
0 Kudos