Menu
Reply
  • 7
  • 1
  • 0
ChristianM
Tuning in
74 Views
Message 1 of 2
Flag for a moderator

Awful reliability area 21

Over the last week, why has the reliability in area 21 been so dreadful? A couple of days ago, broadband was completely down for about 18 hours until an engineer fixed a fault. Two days later, I have the same flashing green lights on my router, no connection and supposedly an engineer fixing yet another fault which will take all day until 10pm.

 

Whats going on? Why is reliability so poor?

0 Kudos
Reply
  • 848
  • 37
  • 134
fatblokefletch
Well-informed
60 Views
Message 2 of 2
Flag for a moderator

Re: Awful reliability area 21

There could be a million reasons why you have suddenly suffered outages ... water in a cabinet, failed hardware, vandalism .....

Frustrating for you, but it may be a reason which is outside Virgins control

0 Kudos
Reply