I have just joined Virgin broadband and connect from my iMac via Hub 3. I used the given password in the initial set-up and all was well. However, when I tried to alter my password, the gived password was not accepted, saying "invalid password". How do I get in to alter me privicy settings? Help an 80 year old anyone! (i.e. very limited knowledge of computers!!!)
Thanks for posting and a big welcome to the community
It's always great to see new members, I really hope you're enjoying your services.
To change your wireless password, you will need to access the settings by logging in with the default details which are found on your Hub. Once you've logged in you can change your wireless network name and password. Our help article here on changing your Virgin Media Hub's wireless password will give you instructions.
Re: Altering password for Hub3. Instructions for network (hub) name and password changes?
to put it as simply as possible,
1. you get given a gibberish wifi password,
2. you also get given a different password that you have to use when you want to change the wifi password. that one is helpfully? printed on the bottom of the hub so that you can have a fun game of hide and seek to track it down.
as for changing the given gibberish wifi password: if you need to share it with visiting friends and family and to set up new devices, it makes sense to change the password so something that you can actually remember and type