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CCSSLL
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Advanced Network Error Search

How do I turn this off permanently? I used to have it turned off, but now it's back. It is disabled in my "Advanced Error Search" setting, but it's still enabled...


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Re: Advanced Network Error Search

 

 

Hi CCSSLL,

 

Thanks for getting in touch, though annoying that the advanced Network Search option has been playing up for you.

 

I've toggled this off for you from this end, hopefully this will do the trick, though just let us know if you're still having any issues.

 

Kind Regards

 

Ralph_R
Forum Moderator

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Message 2 of 11
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Re: Advanced Network Error Search

 

 

Hi CCSSLL,

 

Thanks for getting in touch, though annoying that the advanced Network Search option has been playing up for you.

 

I've toggled this off for you from this end, hopefully this will do the trick, though just let us know if you're still having any issues.

 

Kind Regards

 

Ralph_R
Forum Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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GrahamMac
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Re: Advanced Network Error Search

Hi there is there a chance you could turn it off for me pls.

 

Regards Graham

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Re: Advanced Network Error Search

Hi GrhamMac,

 

I was just about to turn it off for you and saw that it's now off Smiley Happy

If you get any further issues just give us a shout.


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Funkit
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Message 5 of 11
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Re: Advanced Network Error Search

Please could someone turn this feature off please ? and then explain how I turn it off myself please? 

Cheers..

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Re: Advanced Network Error Search

Hey there Funkit,

 

Thanks for getting in touch Smiley Happy

 

I've just checked and I can see that you've already turned this off.

 

Please let me know if I can help with anything else.

 

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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planetf1
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Re: Advanced Network Error Search

Could I also have the search service (DNS Hijack) disabled too please?
What info do you need?

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Re: Advanced Network Error Search

Hello planetf1

 

Sure no problem, I will send you a forum private message to gather some more information.

 

Thank you

Nicola

Virgin Media Forum Team
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Message 9 of 11
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Re: Advanced Network Error Search

Hello planetf1

 

Thanks for your message, I have opted you out of ANES, it may take a little while for caches on your devices and browsers to catch up but hopefully it will work for you. Please keep us updated in this thread.

 

Thank you

Nicola

Virgin Media Forum Team
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Mark1717
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Message 10 of 11
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Re: Advanced Network Error Search

Hi

Can someone turn this off for me?

Thanks

Mark

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