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Registered: ‎19-04-2015
Message 21 of 54 (584 Views)

Advanced Error Search

Hallo chaps.

 

https://my.virginmedia.com/advancederrorsearch/ - this doesn't work. How do I switch that insidious search page off? It's not exactly made clear on the site at all.

 

Cheers!

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Registered: ‎03-07-2017
Message 22 of 54 (541 Views)

Re: Advanced Network Error Search - help please.

Hello John,

I would also like this feature disabled, please PM me.

Thanks,

James

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Registered: ‎27-01-2011
Message 23 of 54 (371 Views)

Re: Advanced Network Error Search (ANES) opt out - issues

Hi, can I please get this disabled. I just switched to Virgin and now can't use VPN and it sounds like this might be the problem.

Thanks
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Registered: ‎13-07-2017
Message 24 of 54 (361 Views)

Re: Disable ANES

The link doesn't work. It says oops something is broken.
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Registered: ‎23-02-2014
Message 25 of 54 (337 Views)

Advanced Network Error search - please turn off

Hello

I am trying to access a network to work from home and am blighted with the Advanced Network Error page from VM. I understand turning this off may help with the issue, but when clicking the link the page on your website does not seem to want to turn it off. Can somebody turn this thing off for me please?

Thanks

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Registered: ‎30-04-2014
Message 26 of 54 (314 Views)

Re: Advanced Network Error Search (ANES) opt out - issues

I would also like to opt-out, thanks.
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Registered: ‎06-07-2016
Message 27 of 54 (253 Views)

Re: disable dns hijacking

Afternoon,

I am another one that would like this disabled please as its playing havoc with my vpn dns

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Registered: ‎25-10-2014
Message 28 of 54 (300 Views)

Re: Advanced Network Error Search (ANES) opt out - issues

Can someone please explain what this is and what the error symptoms are?

I am having trouble connecting to various websites. Last time this happened it was a SH2 firmware issue.

 

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Registered: ‎16-07-2017
Message 29 of 54 (289 Views)

Re: Advanced Network Error Search (ANES) opt out - issues

[ Edited ]
Disable ANES for me.

No one on webchat or phone support have a clue about this. It's unbelievably unprofessional.
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Registered: ‎13-07-2017
Message 30 of 54 (231 Views)

Re: Advanced Network Error Search (ANES) opt out - issues

Hi I would like to opt out thanks