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djoldham1
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Activation Failure

Virgin installed phone, tv & broadband but none of which is working. They blamed it on an activation fault, I'm close to cancelling already. Does anyone know how long this takes?
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Re: Activation Failure

Hello djoldham1,

Thanks for posting and a warm welcome to the community Smiley Very Happy

So sorry to hear about the problems with your install, it's not the best start to your journey with us Smiley Sad

I've just checked and I'm pleased to see that you're up and running now.

I'd just like to offer my sincere apologies for any inconvenience caused, please let me know if I can help with anything else.

Take care.

Heather_J

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