Installation of my brand new line (TV, Broadband, Phone) was performed at my residence (NG10) at 12:20 today where I was told there was an issue with configuring my router as the activation services were down.
I am still waiting a fix for this. Please can you update me as to why this is happening to a brand new customer?
Please let me know when I am likely to be back online. A poor start indeed!
I cannot upload a photo (exceeds size limit taken with iPhone!!!) but when going to www.virginmedia.com/engineer as suggested I am greeted by an extreamly slow splash page and then an error to let me know activation could not be completed at this time...