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Emerging Talent
edzha90
Posts: 27
Registered: ‎24-12-2010

problem with auto direct payment

Hello,

recently I installed my auto direct paymeny for my broadband internet bills, but the problem is they didn't take the money after 4 of the April, so I am worried why is that ?

 

 

Your account status

We'll take payment for your last bill, dated 04 Apr, by Direct Debit on or around 23 Apr

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Expert Opinionator
SamKnows
Posts: 1,635
Registered: ‎08-01-2012

Re: problem with auto direct payment

Am I missing something?

 

It says it will take it by direct debit on or around 23rd April.

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Emerging Talent
edzha90
Posts: 27
Registered: ‎24-12-2010

Re: problem with auto direct payment

i am just wondering because last time when I waited as well after couple day's I got charge to pay for a late payment.

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Boffin
flilot
Posts: 231
Registered: ‎05-04-2012

Re: problem with auto direct payment


Your account status

We'll take payment for your last bill, dated 04 Apr, by Direct Debit on or around 23 Apr


As it says, the Direct Debit will come out of your bank , on or around April 23rd (next Monday).  If you have online banking, you can check your statement to see when the payment goes out.  Alternatively you can call the bank up to check it has been taken.

 

_________________________________________________________________

-Carl
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