on 26-11-2011 09:49
Having had assistance from Virgin Media to set up my son's laptop running Vista with a wireless connection to my Super Hub, I wish to change the security details on my Super Hub. Unfortunately, I am no longer able to access the website.
I am running Windows 7 on my main pc linked by way of ethernet cable. Any ideas?
on 26-11-2011 20:51
Not yet. If I can remember the new WEP details I will log in. I suppose the other alternative is to set the default settings of the hub and start all over again. I must admit that my knowledge of computer systems etc leaves a lot to be desired.
26-11-2011 21:03 - edited 26-11-2011 21:03
I can't see why you shouldn't be able to access the Super Hub's management pages. Your best best is probably to reset the Super Hub to its factory defaults,
on 27-11-2011 20:04
As I thought and you confirmed, I had to reset the Super Hub to its default settings and start again. I also rebooted the Hub, and have been able to access the website and amend the security settings.
on 29-11-2011 15:13
Glad to see you got this resolved, thanks for letting us know.
on 30-05-2014 23:25
why necro a 3 year old thread to say "dont type in http"..
Typing in http is not the problem, in some cases (Not the Superhub) you would need to type in http, ftp, https, or any of the other current protocols currently supported by browsers.