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Fresh as a Daisy
canderes
Posts: 4
Registered: ‎06-10-2011

how to cancel my spotify account

I would like to cancel my spotify,.I don't using this aplication , and i don't wanna pay for that.

I try to cancel online but on website it shows my thats is an error and i can't do it.

please can you help me with that

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Superuser
paultechy
Posts: 8,969
Registered: ‎08-06-2010

Re: how to cancel my spotify account

maybe going place to start ->http://www.spotify.com/help/faq/payment/how-can-i-cancel-my-subscription/
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Fresh as a Daisy
canderes
Posts: 4
Registered: ‎06-10-2011

Re: how to cancel my spotify account

thank you.

But when I going to spotify subscription status  i have information:

 

You are currently using SPOTIFY PREMIUM.Your account is associated with our partner Vrgin Media,please refer to Virgin Media for questions regarding your subscription.

 i dont know what to do with that ...

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The Troubleshooter
Amer_Z
Posts: 2,955
Registered: ‎16-04-2010

Re: how to cancel my spotify account

Hi candreres,

 

You should be able to cancel your account via the Spotify Website. My colleague has managed to do this.


Amer_Z
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