on 18-06-2012 13:12
when i joined VM 3 months ago i was led to believe i would get 3 months free which i did and also a free £50 amazon voucher which i didnt and then 2 month later i ring them up and they say you will recieve information on how to claim it on the 1st june which i didnt and today just over 3 months down the line i ring up and they say they dont know anything about an amazon voucher offer and claim that the only offer they are doing is the £50 refer a friend offer...
has anyone else had this problem?
on 18-06-2012 13:14
There has been a slight delay to the vouchers being sent out - as far as I'm aware they should be out shortly
on 18-06-2012 13:18
when i rang up about 1 hour ago the woman on the other end said that she doesnt know anything about a amazon voucher and left me in the blue thinking what do i do now
on 22-06-2012 13:45
this is becoming beyond a joke now i was told i was ment to receive this voucher 30 days after installation and still havnt, please can you tell me what is going off as i seem to be following a never ending trail every time i ring up for information
on 28-06-2012 23:17
on 29-06-2012 01:54
thank you very much... finally someone who has put it into better detail for me and explained it rather than me just following a never ending trail.. what do i do if i have not received an e-mail within the next month?
on 06-07-2012 22:10
as steve b mentioned that emails will be sent out to customers we have not even recieved those and i dont know how long the amazon vouchers will take i think this is a complete rip off they should get there act together and what they promise they should stand by those