Virgin Media are lying to you. They know this is happening a lot. Hackers are able to create Netflix accounts via Virgin's web portal, but for a email address and contact information that is completely different to your Virgin media account details....
Anyone else had Netflix and other streaming package added to their VM account without asking for it?? Second time now, and cancelled the subscription in my VM account but £15.99 taken out again??
Hi all, I have just received an offer of an 18month contract for my current package of £70.00 a month, as there is a price rise due 1st April will this affect this cost of £70.00? [MOD EDIT: Subject title changed for clarity]
I cant seem to register for the virgin media online account , im just a new customer and waiting for my broadband box to be deliverd , but cant register for the online account
My daughter moved to an area which virgin do not supply internet, they told her she would not have to pay anything to terminate her contract, she had to send proof of her new address even though they collected the old box from her at her new address,...
Hi all.I called a month or so ago asking how much notice we'd need to give when moving Virgin to our new build house, and was told usually just 10 to 14 days, so, I called today to arrange a date.First twice I got thru to a foreign based call centre,...
When I moved house, my contract was renewed and now I feel deceived because I did not approve it. Also, I was not allowed to cancel while moving and I waited for 3 months for the internet to be connected. Now I get an email saying my bill is now £51....
Hi, I wonder if somebody could help please? I keep looping around the live chat and feel a bit fobbed off when I do get to somebody.I upgraded online to the gig1 package that says new equipment & new contract 2 days ago now. I immediately received 2 ...
I renewed my broadband package in November 2023, via web chat. During the chat I asked about annual price rises and the agent said if I recontracted that day they wouldn't apply to me. I thought this was a good deal, so I checked, twice, with the age...