Not sure this is the right place to post but anyways this is mostly a rant as there seems not to be a way i can use the webform for a complaint and do not have the time to write a letter. I have been disconnected on the day after I requested to cance...
On March 24th, 2024, I applied for a Pre-Contract deal online with Virgin media. The pun "Looking forward to 2025" seemed like an excellent offer, and I expected nothing less than a smooth and prompt process. However, three weeks after submitting my ...
Received multiple emails from VM with heading "Hurry! Grab your EXCLUSIVE renewal offer now" but the Recontract Now link simply does not work - all I got is: Oops!Looks like something's gone wrong.We couldn't find the page you're looking for. Ya it'...
Ive had my services reconnected and to be honest that was easier then expected. I had a callback from the agent who sorted it to confirm that everything was sorted and to discuss setting up a new contract. Unfrotunately we couldnt agree on a package ...
I have just got off the phone to virgin media. I am out of contract. Yet Virgin Media insist on sending me emails saying they will waive the early exit fee if I supply my new address. My new address already has an ISP. I have no use for Virgin Media ...
Moved house last week (18th April) and ever since i have been unable to access Netflix as it is now asking to update payment, i have Netflix standard as part of the Big Bundle package and worked fine at my old house. I have spent many hours/days on t...
If I take the 85£ Mega volt bundle, Virgin media usually splits the bill into 60£ virgin media bill for Broadband, TV, and Phone. 25£ O2 bill for the unlimited mobile SIM.Once this split is done, has anybody tried downgrading their O2 package for a c...
Hi my 83 year old mother is having exactly the same problem. I have contacted Netflix and I got the same reply as in your post. I then contacted Virgin Media and they said that it wasn’t their problem either. After further discussions, the online cha...
Hi ...My son in law is thinking of joining Virgin and can get an offer off 500mbps for £35. If I refer him, will he get the same offer and the benefit of refer a friend? cheers.
Hi. I'm a new customer and signed up via money saving expert with an offer of £100 bill credit added to my account. My first bill has ben generated and there is no indication of £100 credit anywhere on my account.
