Hello, I just moved into a new flat, and ordered a self install virgin media kit online. I’ve gotten the order confirmation and other contract documents but none of them had my account number or area reference in it, they were blank, marked with “-“ ...
Received multiple emails from VM with heading "Hurry! Grab your EXCLUSIVE renewal offer now" but the Recontract Now link simply does not work - all I got is: Oops!Looks like something's gone wrong.We couldn't find the page you're looking for. Ya it'...
Hi, I have been evicted on the 19th of March 2024, I asked Virgin Media to cancel my contract because I'm in temporary accommodation and I'll no longer use the Internet services. They asked me to pay more than 200 pounds. I told them that I have been...
Unable to register my online account, it says to click verification email but have not received one. Resend prompt seems to do nothing have also tried resetting password but no luck
HiStarted a new contract about 4 weeks ago and have never received a netflix activation email. There is no netflix section in my member area on the virgin media portal. I contacted support via WhatsApp and they raised a ticket and told me to wait 3 d...
Hello,I have been issued a Section 21 no fault eviction notice, spoken to customer services to cancel the remainder of my contract only to be told that even though I am to be made homeless I need to pay almost £600 to leave my contract early. My onl...
I was offered an online renewal contract (which I accepted) at the beginning of April (18 months) as my contract was coming to an end. The price was pretty much the same as I was paying, possibly just a touch more (but I felt this was reasonable). I ...
On March 24th, 2024, I applied for a Pre-Contract deal online with Virginmedia. The pun "Looking forward to 2025" seemed like an excellent offer, and I expected nothing less than a smooth and prompt process. However, three weeks after submitting my a...
