Hi all, I have just received an offer of an 18month contract for my current package of £70.00 a month, as there is a price rise due 1st April will this affect this cost of £70.00? [MOD EDIT: Subject title changed for clarity]
Hi all.I called a month or so ago asking how much notice we'd need to give when moving Virgin to our new build house, and was told usually just 10 to 14 days, so, I called today to arrange a date.First twice I got thru to a foreign based call centre,...
Good Morning. My current package comes to an end at the end of this month, when trying to log on and change my current package as it is now too expensive and there are channels we dont need - the page keeps saying "This page is unavailable" I tried c...
Hi All.I arranged an engineers appointment for my aging father in law for Tuesday 27th, the engineer failed to keep this appointment.Can you please help?Regards B.
Hi, I wonder if somebody could help please? I keep looping around the live chat and feel a bit fobbed off when I do get to somebody.I upgraded online to the gig1 package that says new equipment & new contract 2 days ago now. I immediately received 2 ...
Greetings,I am unable to create an account with Virgin Media as I don't have an Account number and an area reference code. I was supposed to have received a welcome mail detailing them, but I didn't receive any mail other than the one entailing pre-c...
I recently applied to Clearscore.com (whose information is based on Equifax reports) and the result has come up with three anomalies, all reported by Virgin Media.Two relarte to non-payment (June and July 2023) and one to default/repossession. As I p...
Virgin Media are lying to you. They know this is happening a lot. Hackers are able to create Netflix accounts via Virgin's web portal, but for a email address and contact information that is completely different to your Virgin media account details....
I cant seem to register for the virgin media online account , im just a new customer and waiting for my broadband box to be deliverd , but cant register for the online account