Hello,I have been issued a Section 21 no fault eviction notice, spoken to customer services to cancel the remainder of my contract only to be told that even though I am to be made homeless I need to pay almost £600 to leave my contract early. My onl...
In May 2023 my grandmother signed up to virgin media while she was under section 3 of the mental health act, which legally any decisions made during that period of time must not be set, when she became better in June 2023 she decided to carry on payi...
For 4 or 5 days now I have been unable to view my bills online. When I try to, the page shows the following message."Oops! You’ve caught us hard at work.We’re sorry this part of the site isn't available at the moment, everything will be back to norm...
Just wanted to find out how have you dealt with Virgin when your contract is up? My contract run out. It was £40 per month and now it's going to £62. Called up Virgin customer service and the best they can give me is £49 for the same m500 service.. L...
Unable to register my online account, it says to click verification email but have not received one. Resend prompt seems to do nothing have also tried resetting password but no luck
I had my account suspended out of the blue yesterday afternoon. My account information stated this was for none payment but upon checking my account and bank account I am up to date, as all direct debits have been taken. I have now spoke to three dif...
like Kellyf18 on 7-3-24 I too have left virgin after 25 years of subscribing! I also have been disconnected even though I have another month to run ???
