on 14-07-2012 18:52
on 17-07-2012 15:35
Sorry to hear you are leaving us. As we are unable to discuss account, package or billing information on the forums, I will have to ask that you call the Customer relations on 0845 454 1111 team or you can dial 150 which is free from a virgin media landline, for the full details.
Apologies for any inconvenience.
on 11-08-2012 08:31
I canceled my contract and they didn't send a confirmation or make the refund they promised after the first time it din't cancel, instead they started a new contract the day of the cancellation and keep billing me instead of refunding...
Really annoying and dishonest, and means I have to try ang sort it out from abroad to avaid getting a bad debt when it's not a debt at all it's VM trying to screw more money out of me...