on 14-08-2010 18:48
I am not able to connect to the Internet using my desktop computer but the wireless router and the modem must be working correctly as I can get access to the Internet on my laptop.
The LAN connection status shows no values for the IP address nor the Subnet mask, I assume that the computer should automatically pick these up from somewhere but for some reason is not able to do so.
Can anyone please help?
Answered! Go to Answer
on 15-08-2010 04:13
need some info
1) make and model of router
2) make and model of PC including windows version eg xp/vista/7?
also what happens when you try and repair/diagnostic the LAN connection?
on 15-08-2010 13:41
When you say there is no IP address, can you confirm if you mean that your IP is showing as 0.0.0.0?
If so, could you please locate the "DHCP Client" service in Start>Control Panel>Administrative Tools>Services, right click on it and click "restart".
After this try renewing your IP address and let us know if this helps, if it doesn't then you may need to look at reinstalling your network card.
on 22-08-2010 10:47
Thanks Peter you seemed to have cured my problem.
I notice that I have to go through this process each time I turn my computer on depsite the 'start up type' showing as automatic. Is there anything I can do to avoid this?
on 23-08-2010 16:36
If its set to Automatic then it would appear that your DHCP client is not working correctly. Try changing it to Manual, rebooting your PC then setting it back to Automatic and reboot again.