on 17-07-2012 09:10
I'm sorry if i'm repeating the question but i cant find a clear answer to my question specificly in the forum,
My broadband download speed was doubled last night because i called up to complain about being overcharged so they addded me to the new network to say sorry which was nice and my download speed has doubled to 60Mbps now but my upload speed is still lingering around 2.5Mbps.
Shouldn't my new upload speed be 6Mbps because virgin works on a 10:1 ratio?
Can anyone tell me if i'm wrong or why my upload speed is so slow??
Thanks in advance ![]()
on 17-07-2012 10:03
find out when your area is due to be upgraded and then work off a couple more weeks to months and that when the upload will be upgraded.
due to the extent of the work needed to be done the upload speed will come eventually
Thanks
I do not work for Virgin Media, All advice is given at your own risk. Im A Computer Tech/Network Engineer If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Helpful Answer. | Connection Problems Check Here | Forum changes | Blackburnnet | GamesUnited | How to Test Your Speed | Blackburnnet on Facebook | GamesUnited on Twitter | The all new and revamped Broadband WIKI
on 17-07-2012 10:18
The speed doubling initiative is download only for the time being. It is believed that the upload speed will also be doubled at a later date. So your 60Mb should have a 3Mb upload speed.
on 17-07-2012 13:03
I suspected this might be the case, Thank you ![]()
on 17-07-2012 16:37
on 18-07-2012 21:27