Change in proxy address?

[Gill]

Just spent a couple of hours trying to sort out why I had lost my broadband connection to the internet - although another computer in the house still had it and email was still working.

Eventually realised that ' detect proxy settings' was set to manual (for some long forgotten historical reason) and this was set to webcache.virginmedia.com on port 8080. As soon as I changed this to detect settings automatically i was back in business. So has virgin changed the proxy permanently or temporarily and what are the new settings should I need to enter it manually again.

Thanks

Gill

[AlexBrown]

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Gill wrote:

Just spent a couple of hours trying to sort out why I had lost my broadband connection to the internet - although another computer in the house still had it and email was still working.

Eventually realised that ' detect proxy settings' was set to manual (for some long forgotten historical reason) and this was set to webcache.virginmedia.com on port 8080. As soon as I changed this to detect settings automatically i was back in business. So has virgin changed the proxy permanently or temporarily and what are the new settings should I need to enter it manually again.

Thanks

Gill

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Hi Gill

You don't need a proxy/webcache set to use our services, and we advise customers not to use one.

Thanks

Alex

[VMWare]

Don't know if it's still down, but the proxy server was reported down yesterday - fault reference:-

F001115456

[Andrew_J_Smith]

If VM recommend we don't use a proxy server, then why do DNS queries to common sites give a response that looks like some kind of transparent proxy? See below queries for facebook and bbc both returning IP address 81.200.64.50?

> www.facebook.com
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100

Non-authoritative answer:
Name:    www.facebook.com.virginmedia.net
Address:  81.200.64.50

> www.bbc.co.uk
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100

Non-authoritative answer:
Name:    www.bbc.co.uk.cable.virginmedia.net
Address:  81.200.64.50

[Lee_G]

Hi Andrew_J_Smith

We were having some issues with our DNS servers over the past few days which have now been resolved.  Can you perform the nslookup on these URLs again and let me know if the results are the same?