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dave76
Posts: 9
Registered: ‎16-08-2009

Bundle charges

My total bundle charges are £40.85. How can I get a breakdown of the individual items? I cannot see anywhere that shows this.

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Superuser
BenMcr
Posts: 12,088
Registered: ‎11-08-2009

Re: Bundle charges

There isn't a breakdown - Virgin Media sell services as a bundle.
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I work for Virgin Media - but all opinions posted here are my own
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Specialist
geriann
Posts: 97
Registered: ‎16-02-2010

Re: Bundle charges

[ Edited ]

do you get paper bills? or E-bills?

 

if you get E-bills the breakdown of your package should be on it.

 

if you get E-bills, can you log into your VM account? -> https://my.virginmedia.com/home/index

you can view your bills there, which will show you the breakdown.

 

it'll say how much your line rental/landline/broadband/etc costs each.

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Superuser
BenMcr
Posts: 12,088
Registered: ‎11-08-2009

Re: Bundle charges

[ Edited ]

geriann wrote: 

it'll say how much your line rental/landline/broadband/etc costs each.


Via ebilling you get a bundle cost for TV/BB and any extras, plus a separate line rental cost. Not a separate cost for each item, because Virgin Media don't bill in that way.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Specialist
geriann
Posts: 97
Registered: ‎16-02-2010

Re: Bundle charges

oh BenMcr. i looked on My VM & i see what you mean.

sorry. my apologies to you & Dave76.:smileyembarrassed:

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