Virgin Media Community

Four Contracts in One Day

On March 24th, 2024, I applied for a Pre-Contract deal online with Virginmedia. The pun "Looking forward to 2025" seemed like an excellent offer, and I expected nothing less than a smooth and prompt process. However, three weeks after submitting my a...

Can I downgrade just O2 package?

If I take the 85£ Mega volt bundle, Virgin media usually splits the bill into 60£ virgin media bill for Broadband, TV, and Phone. 25£ O2 bill for the unlimited mobile SIM.Once this split is done, has anybody tried downgrading their O2 package for a c...

Resolved! What are you watching now?

I'm off to continue watching Marco Polo.... Now up to season 1 episode 4 on NetFlix

I'm getting so fed up of this bleepty WiFi.

I go 5-10 mins of having WiFi in the car corner of my house, then 2 mins of having WiFi. 2 years ago, the WiFi was fine and would work amazingly and fastly. We got a booster, still **bleep**. Factory reset the router (recommended to by virgin media t...

How to check speed

Last 2 hour my Wifi speed is not high I check it to the different tool to calculate its speed but these tools not provide me accourate result Please provide me the correct information about the speed checker which is best

How to check speed

Last 2 hour my Wifi is not running with high speed I am using different tool for the purpose of checking my wifi speed but they can't provide me the accurate measurement. Do you have an idea about this think to calculate wifi speed .

Getting a lot of pre rs errors 100s hub5

Hi all hope you are all well. So I have 1gig and hub5. I am getting 100s of pre rs errors on my 3.0 down stream channels it's only been up for less than 2 days since last reboot.From 300 to 1300 across all channels.But no post rs errors. Can you tell...

Speeds fluctuating between 0.5 and 260?

At a loss here. BQM shows nothing out of the ordinary. Speeds are fine until they suddenly aren't. Can't find any faults in the area/nothing showing up on Google. Every 5-10 minutes the Internet just practically drops. Also massive ping spikes when t...

Resolved! Manuel payments

Can I make manual payments instead of DD pay over the phone

Website blocking

Hey wondered if anyone could help as Ive spoke to virgin and there tech team thay seem to be scratching there heads, recently playstation.com and a few other websites are getting access denied so I can't sign into my psn, we safe is not on but I have...