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Community Activity

Resolved! Upload speed suddenly drops

As the title says we will have perfect upload speeds (40-50mbps) then it suddenly dips to anywhere below 2mbps usually between 6pm and 8pm and renders me unable to live stream. We had this issue for a few months last year and it suddenly fixed itself...

Volt boost to 2gig

Hi. I have an O2 SIM and have boost applied to my data allowance. How do I get it applied to my broadband package?

Resolved! Boosters not connecting to hub

Right so here we go again having issues with the hub just received a wifi booster tried to use the app but it can't find the hub been like this for weeks now I reset hub reinstall app but no joy so now to got two boosters that won't connect to hub th...

Alanb2 by On our wavelength
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New contract offer not gone through

I logged on my account online last month and saw a renewal offer that i thought was too good to be true. I accepted and got 2 emails which included a pre contract and a conformation with the order reference. However the new package and price hasn't b...

mikeg2k by Joining in
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  • 4 replies
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How can I get my faulty Hub 3 replaced?

Got back from holiday to find that all the wired Ethernet ports on my Hub 3 have stopped working, which is catastrophic as I normally run in modem-only mode with a better router and separate Wi-Fi access point. Reported the fault but got fobbed off b...

Trying to cancel

Does anyone have experience cancelling a contract without knowing the account number?The account is not connected to my email address, however, the payment method is my personal bank account.I no longer have contact with the account creator.I would p...

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