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Community Activity

Resolved! I would like my old NTLWORLD email addresses deleting please

I have 3 old ntlworld email addresses that I would like deleting please. They are not linked to my current Virginmedia account so can't do it there. I have tried to log into the old account but my password does not work. 

Nektar by Tuning in
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  • 6 replies
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Handset contract / volt / O2 mess

Hoping someone can help me out with finding out the outstanding balance of my Virgin handset. I'm unable to contact anyone at Virgin, the system has clearly been designed to make it almost impossible to confirm details. I haven't received a bill for ...

Woodsman by Joining in
  • 113 Views
  • 3 replies
  • 0 kudos

House move VM account transfer gone wrong?

I write on behalf of my elderly mother-in-law (who is the VM customer, with a contract running until October 2024), who recently moved home. We logged the move with VM, got the installation at the new property booked, and all was installed as planned...

jogoVM by Joining in
  • 64 Views
  • 1 replies
  • 0 kudos

Not recognising my registered device

My iPhone is one of the 5 registered devices I have for the tv go app but is not being recognised there is no error code and now I have reached maximum change please help. 

Farrie18 by Joining in
  • 65 Views
  • 1 replies
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No More Fast-Forwarding Through Ads on ITVX?

I'm currently on Maxit TV with a V6 box.  Last night I noticed that the ability to FF through the ads on ITVX has gone (I just get Not Applicable when I try).  This worked fine earlier in the week, so I wondered if anything's changed generally, that ...

Help! Secondary email disappeared

Me again sorry!My secondary @ntlworld email account has disappeared, it's not even showing up on the primary account?Up until I reinstalled email client I could send/receive (just no access to webmail)?I've tried accessing from webmail but just stuck...

RRENEWAL is impossible

my contract ran out and they said I can get a new contract for £95 going to £115 after a few months but when I accepted the deal turns out Virgin did not know about the deal they offered and the price went UP and they made a charge of £10 for "packag...

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