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Volt speed boost

Our mobile numbers were transferred to 02 last year, we got the Volt double data benefits for the phones but never received the speed boost for our broadband. We have been clicking on links on both O2 & VM left right and centre and getting absolutely...

janeej by • Joining in
  • 195 Views
  • 4 replies
  • 0 kudos

Re: Missing cable box cover

I have also lost the brown box cover (presumably in the recent storms) and the wiring is exposed. We do not subscribe to Virgin but I still need to get it replaced. I have not been able to find a replacement online. Help would be much appreciated.

New V6 remote

I've recently renegotiated my contract with VM which involved a TV package upgrade on my V6 box. I've got the old chunky V6 remote.  The guy I spoke to said he was getting a new voice controlled remote sent out to me.I've got the promised upgrade cha...

I haven’t received my free LG TV gift

HiI haven’t received my free LG TV and it’s more than 55 days now. When I reached out to customer care in the first month he mentioned I will receive it in 28 + 14 days. And also I had received following message at the time of account activation.‘Gre...

Child Safe Not Working

This feature is still not working. It is enabled in settings, i have rebooted and rest my router, left for 1 hour etcStill the same, type PORN into any search engine and there it is!!!!!!!!!!!!!!!Keep getting passed from pillar to post with this. It ...

swooks1 by • Joining in
  • 314 Views
  • 7 replies
  • 1 kudos

New V6 remote

We've moved your post to another part of the community.

japitts by • Very Insightful Person
  • 0 Views
  • 0 replies
  • 0 kudos

TV 360 BOX ERRORS

I have been having an issue with my TV box for a while , it fails to record and will not allow me to rewind programmes , it is stating error CS2000, Any idea what this is?

Wifi pod

My wifi pod has stopped working I need another how do I get one last time took an eternity to try and get one

Andy1982 by • Joining in
  • 178 Views
  • 5 replies
  • 0 kudos

Email dead from this morning

I cannot send or receive emails from my 2 addresses  @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Snoopdog by • On our wavelength
  • 2174 Views
  • 28 replies
  • 1 kudos
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Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Accessibility and Vulnerability Policy

Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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