Virgin Media Community

Dire speeds

So In January Virgin offered me a deal to remain, after cancelling ... so I took it - and am now regretting it.I am paying for the 1Gig service, yet I am getting about 150mbps. Virgin support were hopeless - they offered me a wifi pod to help my bad ...

Lost access to websites based in China !!!

I also started having this issue some time last week. Websites based in mainland China stopped working for me, it was working fine before.I've called the technical support but couldn't fix it ！！！

Port Vodafone Home Phone to Existing Virgin Media Home Phone

Does anyone know the process to port my existing home Vodafone number to my already installed Virgin Media home phone number?

second box connection

Received my second box today.I already have a 360 plus a broadband hub downstairs but only one cable coming in to the property.Any way of splitting the existing line? or do i need an engineer to install a second socket.

Greatest Hits Radio.

I read sometime ago that we were getting Greatest Hits Radio..What channel number is it as i can't find it

Hub 3.0 stops responding with errors.

I've the hub 3.0 in modem mode because I have my wifi using my own router which out performs that with the hub 3.0. Everything has been fine until the last few weeks, for no reason my internet goes off & I'm no longer able to access the hub to check....

Resolved! Second VM wall socket for second VM TV box

Hello,I couldn't find that this exact query had been answered anywhere else, apologies if I've missed it. I have ordered, and just received, a second V6 box to go in an upstairs TV room at the back of the house. The first V6 box is in the living room...

Resolved! Awful renewal experience and confused with new package!

After a number of conversations and phone calls (couldn’t renew on line as it kept saying there was an issue) I’ve managed to renew my contract. I think VM could do so much better with customer service if they reviewed their call centres and listened...

Access to features on App

Hi,Our services were installed on 30th March, so are up and running.However, when i open the My Virgin Media App i get the message shown - 'The Fun starts soon - come back once everything's set up to manage your account'Can anyone help with this ?Tha...

Think i might be getting messed around

im not getting anywhere with virgin media customer services and in the last 5 days or so ive been told 4 different things by 4 different people, im not really sure who is right in this situation as it seems no one really knows, i appreciate your time...